Privacy Policy for TicketSpot

Last Updated: 17/11/2025

Welcome to TicketSpot. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services. By accessing or using TicketSpot, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information:

  • Account Information: When you create an account, we collect your name, email address, and password.

  • Profile Information: You may choose to provide additional details, such as a profile picture, to personalize your account.

  • Payment Information: When you make purchases, we collect relevant payment details (e.g., credit/debit card or other payment method information).

Usage Information:

  • Log Data: Includes IP address, browser type, pages visited, and time/date of access.

  • Device Information: Type of device, operating system, and unique device identifiers.

  • Cookies: We use cookies and similar technologies to enhance your browsing experience and understand how our platform is used.

How We Use Your Information

We use your information for the following purposes:

  • To provide services: Such as processing ticket orders and managing event entries.

  • Personalization: To enhance your experience on our platform.

  • Communication: To inform you about transactions, events, and account-related matters.

  • Marketing: To send updates about promotions, new events, and features (you may opt out at any time).

Sharing Your Information

We do not sell or rent your personal data. We may share it in the following cases:

  • Service Providers: With trusted vendors who support our services (e.g., payment processors, event organizers).

  • Legal Obligations: When required by law or legal proceedings.

Security

We use appropriate security measures to safeguard your personal data against unauthorized access or disclosure.

Your Choices

  • You can update account information through your profile settings.

  • You can unsubscribe from marketing emails using the link in our emails.

Policy Updates

We may revise this Privacy Policy from time to time. We will notify you of major changes by posting them on our site.